Q: What does the web site migration service involve? Will my website be secure?
A: When your present web hosting provider can no longer measure up to the demands of your site, or if you face continuous network downtime, or if you are forced to wait for hours for the client service staff to respond back to you, it might be a smart idea to swap your hosting provider, i.e. to move all the files for your web sites together with your databases from your current provider to your future provider. At Digital-Pin's, we realize that this can often be difficult and time–consuming. This is why we will do all that for you at no cost!Our highly capable technical team reps will migrate your site content from your present provider to us. Our technicians have got plenty of experience migrating web sites and can handle everything – from a regular WordPress–driven blog or Joomla™ website, to an extremely elaborate, custom–built app.
Q: How long will the web site migration process take?
A: There are many variables to keep in mind – the overall number of web files, the size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. That being said, we do try to perform all website migrations in a 48–hour time frame. Smaller websites are transferred much faster – typically in less than 24 hours.
Q: My personal privacy is important to me. What info do you need to have?
A: We’ll require the login details for your current hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my site?
A: Nope. Your website will stay fully operational during the transfer. As soon as everything is done on our end, we will let you know so that you can preview it and check for any problems. If everything’s OK, all you will have to do is edit your domain name’s DNS records.
Q: Will my current hosting provider have to do anything?
A: Nah. Apart from your login details for the Control Panel, we will not require anything. We’ll never touch base with your hosting provider. They will not know anything about the transfer either.
Q: Which web hosting providers can you transfer website content from?
A: Yeah. We support all standard Linux–driven hosting platforms. We don’t support Windows–powered web hosting platforms, as we do not provide Windows web hosting solutions ourselves.We also do not support proprietary website creation and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.