Help and Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Warranty

  • Our customer support staff is present 24x7 to handle all of your assistance demands. Every single ticket you send to us is going to be taken care of within maximum sixty minutes. If your issue demands the assistance of one of our administrators, we are going to send the ticket to the person in charge and will let you know that the issue is being resolved.

  • Top quality support service
  • Top–class Technical Support Service

  • We will be on–line for you 24/7/365 to provide advices and client support and to aid you with any trouble that you might have whilst dealing with your virtual server. We can assist you with all installed in advance applications, plus your Operating System, server administration panel (dependent upon the VPS type) and the Hosting Control Panel created completely by us.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Hosting Control Panel that is offered 100% free with your VPS provides you with an integrated article base. You will see a bunch of comprehensive how to articles and reviews and an array of step–by–step video lessons that display all the common website supervision duties. You can find them by clicking on the Help or Video keys in the upper right side of each Control Panel section.