Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You can find almost all the answers to your questions in the user–friendly Help Center section integrated into Digital-Pin's’s Hosting Control Panel. It offers an ever–enlarging repository with regularly asked questions and detailed help articles prepared by our practiced tech support team.

  • Top quality support service
  • How–To Video Clips

  • For people who prefer to find out how to sort out a commonly experienced issue by watching an instructional video clip, we’ve added a selection of video tutorials to our Hosting Control Panel. All the how–to videos are short and easy to comprehend. They offer you visual demonstrations of various web site administration procedures.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock customer support service and a 1–hour ticket response time guarantee. Our qualified support engineers will be online 24x7 to respond to your queries and to settle any problem that you might have. Just submit a client support ticket from the Help Center section and we will reply instantaneously.