Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response guarantee with all of our cloud website hosting plans packages, meaning that every single assistance request you send will undoubtedly be answered to within an hour maximum. Our support company members have been qualified to quickly deal with any situation and to give you well timed guidance on any situation that you may have.
A Top–quality Support Service
It is easy to contact us 24x7x365 with any problem you might have relating to our products. We have now professionals available all of the time to provide you with guidance every time needed. You can use the ticketing system or post an email any time, alternatively you can pick–up the phone or make use of the live chat during business hours.
An Intuitive Help Section
The Control Panel supplies an extensive know–how base that is built into all parts. In each part, you will find a Help button that will load for you a list of step–by–step courses on how to make use of a specific function or carry out a specific action. Also, we have produced course training videos allowing you to get a better idea of the Control Panel’s interface.