Irrespective of the fact that the hosting service offered by the different companies seems identical, each provider has a personalized platform with its own modifications and different ways to accomplish particular things. In such a case, an information-rich knowledge base will be astonishingly helpful both for persons with little or no practical experience and for technically savvy individuals who will sooner or later find out how particular tasks are done, but will lose precious time in the process. The purpose of such a knowledge base is to make the hosting service fast and easy to use, saving users time and efforts. The end result is more contented customers, as they can easily find the information they wish, and substantially less work for the technical support team, because typically the vast majority of the enquiries and issues that clients have are already described in the knowledge base. On the condition that the articles are expertly written and encompass more things, you will be able to find out more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
If you order a cloud website hosting plan through us, you’ll be given access to our elaborate online help documentation where you will see info about virtually everything connected with our hosting packages. The topics range from how to create an e-mail account on your smart phone, to how to do different things using an .htaccess config file. The articles are written in an easy-to-comprehend fashion and include thorough guidelines on how to carry out a given task inside your Hepsia Control Panel. You can also find info that’s not associated directly with Hepsia, for instance one that concerns apps on your desktop computer. The entire archive of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a certain Control Panel section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you will be able to learn de facto everything related to your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated servers, will allow you to access the exhaustive online help documentation that we have compiled for you. The articles themselves offer generic information about our services, educative guides about the various functions that you can access, plus troubleshooting guidelines that can help you repair common issues that you might encounter. The topics that we’ve included encompass de facto everything, from simple things such as how to host a brand-new domain name in your account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available in the right corner of the page that you are on, whereas the whole article list is accessible through the all-inclusive Help section.